The first thing you have to know and keep in your mind is that every brain has deeply embedded the process of being self-centred. Building Rapport is all about driving a decision, the decision to waste, yes waste, time with you. And the decision-making part of the brain is only focusing on itself. Not you! The problem being that you have the same process and are focusing on yourself!
In a nutshell, what it takes is to ask questions, have a positive, open attitude, encourage an open exchange of communications (both verbal and unspoken), listen to verbal and unspoken communications and share positive feedback.
Here are important details on each step:
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